Privacy Policy

Introduction

At MetricVision GmbH, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is effective as of and will remain in effect except with respect to any changes in its provisions in the future.

Information We Collect

How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Respond to your inquiries and requests
• Send you marketing communications (with your consent)
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and abuse

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie settings through your browser preferences.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• To protect our rights and safety
• With trusted service providers who assist in our operations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against:

• Unauthorized access or disclosure
• Data alteration or destruction
• Data loss or corruption

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Contact inquiries: 3 years after last contact
• Newsletter subscriptions: Until you unsubscribe
• Website analytics: 26 months (Google Analytics default)
• Legal compliance: As required by applicable law

Your Privacy Rights

Under GDPR, you have the following rights regarding your personal data:

• Right of Access (Article 15): Request a copy of your personal data
• Right to Rectification (Article 16): Correct inaccurate or incomplete data
• Right to Erasure (Article 17): Request deletion of your personal data
• Right to Restrict Processing (Article 18): Limit how we use your data
• Right to Data Portability (Article 20): Receive your data in a structured format
• Right to Object (Article 21): Object to processing of your data
• Rights related to automated decision-making (Article 22): Not to be subject to automated decisions

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

Third-Party Services

Our website uses third-party services to provide functionality and improve user experience. These services may process personal data:

Children's Data

We do not knowingly collect personal data from children under 16 years of age. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from children without verification of parental consent, we will take steps to remove that information from our servers.

Data Breach Notification

In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, we will notify you without undue delay and within 72 hours of becoming aware of the breach, where feasible.

We will also notify the relevant supervisory authority (Austrian Data Protection Authority) within 72 hours of becoming aware of the breach, unless the breach is unlikely to result in a risk to your rights and freedoms.

Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you or similarly significantly affects you. If this changes in the future, we will update this privacy policy and obtain your explicit consent where required.

Withdrawal of Consent

If you have given consent to the processing of your personal data, you have the right to withdraw that consent at any time. The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

To withdraw your consent, please contact us at [email protected] or use the contact information provided below. We will process your withdrawal request promptly.

International Data Transfers

Some of our service providers may be located outside the European Economic Area (EEA). When we transfer your data internationally, we ensure appropriate safeguards are in place:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Certification schemes and codes of conduct

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: